Last updated: 4/7/2026
Dealer Match AI ("Dealer Match," "we," "us," or "our") is a product operated by Vista Solutions LLC, a Missouri limited liability company.
This combined Terms of Service and Privacy Policy ("Terms") governs your access to and use of our website, chatbot, embedded tools, APIs, software, content, analytics, and related services (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.
Dealer Match AI provides an AI-powered vehicle shopping and engagement platform intended to help users identify vehicles and obtain general dealership-related information based on:
Dealer Match AI is:
All purchases, negotiations, financing decisions, trade-in decisions, appointments, offers, and transactions occur solely between the user and the dealership.
The Services are provided strictly for informational and assistance purposes only.
We do not guarantee:
You expressly agree not to rely on the Services as the sole basis for any purchasing, financing, leasing, legal, tax, trade-in, or other material decision.
All information must be independently verified with the dealership before you act on it.
Dealer Match AI uses artificial intelligence, automation, and other algorithmic systems.
You acknowledge that:
Dealer Match AI is intended to assist users, not replace independent verification or dealership confirmation.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
WE DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION:
We do not warrant that the Services will meet your expectations or that any errors will be corrected.
Dealerships are solely responsible for:
Dealer Match AI does not control dealership operations, dealership employees, dealership responses, or dealership data quality and is not responsible for dealership conduct, omissions, or statements.
Nothing in these Terms creates any partnership, joint venture, agency, franchise, fiduciary, employment, or similar relationship between Dealer Match AI and any dealership or user.
When you submit information through the Services, including but not limited to your name, email, phone number, vehicle preferences, or messages, you agree that:
We do not guarantee:
You are solely responsible for the information you submit and represent that you have the right to provide it.
By submitting information through the Services, you consent, to the fullest extent permitted by applicable law, to being contacted by:
via:
Standard message and data rates may apply. You are responsible for any carrier charges.
If applicable law requires additional consent for specific communications, such consent must be obtained separately and these Terms shall be interpreted accordingly.
You represent that you are legally capable of entering into these Terms. The Services are not directed to children under 13, and you may not use the Services if doing so would violate applicable law.
Information You Provide
Automatically Collected Data
Technical and System Data
We may use collected information to:
You grant us a non-exclusive, worldwide, royalty-free right to use submitted and interaction data in anonymized, aggregated, de-identified, or otherwise non-personally identifiable form to operate, improve, test, train, tune, and support our systems, models, analytics, and Services.
We may share information with:
We do not sell personal information for money. However, we may use third-party tools and service providers that process information on our behalf.
We retain data for as long as reasonably necessary to:
Retention periods may vary by data type and business need.
The Services rely on third-party and external data sources, including but not limited to:
We are not responsible for inaccuracies, omissions, delays, formatting inconsistencies, failures, or changes in third-party data or services.
We and our service providers may use cookies, local storage, pixels, tags, and similar technologies to:
By using the Services, you consent to such use to the extent permitted by law.
You agree not to:
We may investigate violations and cooperate with law enforcement.
We may suspend, restrict, disable, or terminate your access to the Services at any time, with or without notice, for any reason or no reason, including if we believe you violated these Terms or created risk, liability, or disruption.
Sections that by their nature should survive termination will survive termination, including without limitation ownership, disclaimers, limitation of liability, indemnification, arbitration, governing law, and general terms.
All rights, title, and interest in and to the Services, including all software, code, models, prompts, interfaces, workflows, logic, branding, text, graphics, designs, and related intellectual property, are owned by Vista Solutions LLC or its licensors.
No rights are granted except the limited right to access and use the Services in accordance with these Terms.
If you provide suggestions, ideas, feedback, improvements, or recommendations regarding the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable right to use them for any purpose without restriction or compensation.
We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.
We may modify, suspend, restrict, or discontinue any portion of the Services at any time, with or without notice.
TO THE FULLEST EXTENT PERMITTED BY LAW, VISTA SOLUTIONS LLC, DEALER MATCH AI, AND THEIR AFFILIATES, OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING OUT OF OR RELATING TO:
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF VISTA SOLUTIONS LLC AND DEALER MATCH AI FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:
(a) ONE HUNDRED DOLLARS ($100), OR
(b) THE AMOUNT, IF ANY, PAID BY YOU TO US FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.
You agree to defend, indemnify, and hold harmless Vista Solutions LLC, Dealer Match AI, and their affiliates, owners, officers, employees, contractors, agents, licensors, and service providers from and against any claims, actions, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys' fees and costs, arising out of or relating to:
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.
To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to the Services or these Terms shall be resolved exclusively by binding arbitration under the Federal Arbitration Act and the applicable commercial arbitration rules of the American Arbitration Association ("AAA"), except as otherwise provided below.
Notwithstanding the arbitration provision, we may seek temporary, preliminary, or permanent injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property, confidential information, security, systems, or to prevent unauthorized use, misuse, scraping, data extraction, or other conduct that may cause irreparable harm.
To the fullest extent permitted by law, any claim or cause of action arising out of or relating to the Services or these Terms must be filed within one (1) year after the claim or cause of action arose, or it is permanently barred.
These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles.
To the extent any dispute is permitted to proceed in court rather than arbitration, the exclusive venue shall be the state or federal courts located in Missouri, and you consent to personal jurisdiction there.
You may not assign, delegate, sublicense, or otherwise transfer these Terms or any rights or obligations under them without our prior written consent. Any attempted assignment in violation of this section is void.
We may assign or transfer these Terms, in whole or in part, without restriction.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
If any provision of these Terms is found invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted and the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between you and Vista Solutions LLC regarding the Services and supersede all prior or contemporaneous understandings relating to the Services.
We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, platform outages, vendor failures, cyber incidents, or governmental actions.
We may update these Terms at any time. Updated Terms become effective when posted or otherwise made available. Your continued use of the Services after updated Terms are posted constitutes acceptance of the revised Terms.